Our showroom is complete!
We are located at 414 Lesser St, Oakland, CA 94601, a new location for us.Our business model is for the person who likes to research products on the Internet. We have designed our website, our virtual showroom, to support you. Please use this website to explore the products we offer. Then, call us for a consultation and to arrange to stop by and see the burning Fireplace or sit in the Hot Tub.
We will make every effort to meet or beat any price, AND provide you with superior customer service.
We are a full service company dedicated to serving our customers, starting with choosing the right product, through to maintenance and repairs. We maintain the highest professional standards and that standard is held not only by management, but also by our crew.
Our crew is exemplary in their technical knowledge of gas, pellet, and wood hearth systems, and in their knowledge of construction and safety standards. They are well-trained and understand the technical requirements for a safe and well-structured installation.
Our crew are our valued employees whose work standards and ethics we know well. We do not use subcontractors.
Kidd Fireplace and Spa Services, formerly Kidd Fireplace Services, has been serving Bay Area communities since 2004.
Randy Kidd - Partner, Service and Maintenance Manager
Randy has 20 years experience in the building trades, including construction, deck design and building, wiring, and plumbing. This broad background provides him with a solid foundation for the plumbing, wiring and construction that installation often requires. Randy enjoys the challenges of fireplace installation and repair which often need good analysis, creative thinking, and resourceful problem solving. Randy started Kidd Fireplace Services several years ago because he enjoys the independence of being an entrepreneur.
Kevin Fisher - Partner, Installation Manager, Sales, Business Development
Kevin joined Kidd Fireplace Services in 2005 to help Randy grow the business. Kevin has degrees in engineering and started his engineering career at Sylvania, and later Milton Bradley. Twenty-four years ago, Kevin started a small chain of restaurants in western Massachusetts, and he was a partner in a medical supplies business, and a metal fabrication business. Kevin now contributes his business savvy to developing Kidd Fireplace Services, including establishing processes that help the business run more efficiently and that contribute to quality work and customer satisfaction.
Dee Fisher - Partner, Business Process and Infrastructure Development
Dee joined Kidd Fireplace Services in 2009, implementing latest-technology systems for field work order scheduling, tracking and management. Although she has a BS degree in Political Science and a Masters in Urban Planning, Dee's passion is in being an entrepreneur. Dee has worked with Kevin and Randy to put into place computer systems and business processes that improve operational capacity and help us to better serve our customers. Dee has over 20 years experience as a computer programmer, technical writer, Information Technology engineer, and as a consultant for Business Process analysis and improvement. She is especially proud to be NFI Certified in Gas Hearth Systems.
