Our Customers

are people who prefer to gather information using the Internet, instead of driving from retail shop to retail shop. They are turned off by the "hard sell". Our Customers want individualized and knowledgable Customer Service because they understand that installing either a fireplace or a spa requires expert knowledge of the units, and a professional assessment of the Customer's installation space.

Our Mission

is to give our Customers the attention they need in order to choose the product that suits their requirements, and that is perfect for their installation space.

We are a One-Stop-Shop

for everything the Customer needs, from purchase to delivery, to installation of infrastructure elements such as gas and electric, and service after the installation.

We offer free in-home consultations.

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National Fireplace Institute